ECJ (Case C‑416/23): Duty of super­vi­so­ry aut­ho­ri­ties to deal with complaints

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The Court of Justi­ce of the Euro­pean Union (ECJ) has ruled in the Judgment of Janu­ary 9, 2025 (Rs. C‑416/23) to Exportega­ti­on of Art. 57 (4) GDPR, which has the fol­lo­wing wording:

In the case of mani­fest­ly unfoun­ded or – espe­ci­al­ly in the case of fre­quent repe­ti­ti­on – exce­s­si­ve requests, the super­vi­so­ry aut­ho­ri­ty may char­ge a rea­sonable fee based on the admi­ni­stra­ti­ve costs or refu­se to act on the request. In this case, the super­vi­so­ry aut­ho­ri­ty bears the bur­den of pro­of for the mani­fest­ly unfoun­ded or exce­s­si­ve natu­re of the request.

The ECJ initi­al­ly con­firmsthat the Term dhe “request” in Art. 57 para. 4 GDPR For­mal com­plaints pur­su­ant to Art. 77 (1) GDPR inclu­des. Howe­ver, accor­ding to the ECJ not only becau­se of their num­ber exce­s­si­ve” during a cer­tain peri­od of time. Rather, the super­vi­so­ry aut­ho­ri­ty must pro­ve the inten­ti­on to abuse.

The Austri­an Data Pro­tec­tion Aut­ho­ri­ty (DPA) had refu­sed to inve­sti­ga­te a com­plaint regar­ding a vio­la­ti­on of the right of access becau­se the com­plaint was mani­fest­ly unfoun­ded or excessive.