- The Guarantor imposed a fine of EUR 16.7 million on Wind Tre for repeated data protection violations in direct marketing.
- Illegal advertising messages by SMS, e‑mail and automated calls were also sent to persons with an advertising block and without valid consent.
- Faulty revocation options (only 24 hours in apps) and inadequate integration of processors exacerbated the violations.
The Italian data protection supervisory authority, the Garante, has a fine of EUR 16.7 million. against Wind Tre SpA an Italian telecommunications provider. The reason was several data privacy violations in connection with direct marketing measures. The guarantor had received hundreds of complaints because Wind Tre had sent advertising messages by SMS, e‑mail and – in some cases automated – calls without consent, even to people with advertising blocking, and an advertising objection was apparently not easily possible because the relevant information in the privacy policy was incomplete. In addition, users of two apps were apparently only able to revoke the compulsory consent to certain processing during the first 24 hours. In addition, there were also violations in the involvement of contract processors.