VK Ber­lin: Iden­ti­fi­ca­ti­on via voice not pos­si­ble; con­cept of “pro­ce­s­sing”.

The Ber­lin Public Pro­cu­re­ment Cham­ber (VK Ber­lin) has ruled in an award pro­ce­du­re invol­ving Decis­i­on from Sep­tem­ber 24, 2020 made inte­re­st­ing data pro­tec­tion law state­ments. The sub­ject of the pro­cu­re­ment was tele­pho­ne inter­pre­ting ser­vices. The unsuc­cessful bidder clai­med that the award was inva­lid becau­se the suc­cessful bid did not com­ply with data pro­tec­tion law:

In the opi­ni­on of the appli­cant Data pro­tec­tion requi­re­ments for the pro­vi­si­on of ser­vices despi­te anonymization/pseudonymization by the defen­dant. Pseud­ony­mizati­on would not meet the requi­re­ments of Art. 32 GDPR. Both the voice and the con­tent of the con­ver­sa­ti­on are per­so­nal data.. Initi­al­ly, the award docu­ments did not con­tain any spe­ci­fic state­ments on the data pro­tec­tion requi­re­ments for the bidders’ bids, but this did not release the respon­dent from its respon­si­bi­li­ty to com­ply with data pro­tec­tion requirements.

The bid of the defen­dant was to be exclu­ded due to the lack of encryp­ti­on.. The respon­dent had not checked com­pli­ance with data pro­tec­tion requi­re­ments in the con­text of the bid eva­lua­ti­on. The respon­dent should also have sel­ec­ted only tho­se pro­ces­sors in the con­text of the sui­ta­bi­li­ty test that offer suf­fi­ci­ent gua­ran­tees for com­pli­ance with the requi­re­ments of the GDPR.

The VK Ber­lin rejects the com­plaint of the unsuc­cessful bidder for the fol­lo­wing rea­sons, among others:

Accor­ding to Art. 4 No. 1 of the GDPR, per­so­nal data is data that enables a natu­ral per­son to be iden­ti­fi­ed. It is true that the inter­pre­ter may be able to reco­gnize whe­re the per­son to be advi­sed comes from on the basis of the voice. In con­trast, iden­ti­fi­ca­ti­on is not pos­si­ble on the basis of the voice alo­ne. The fic­ti­tious pos­si­bi­li­ty of iden­ti­fi­ca­ti­on is also not suf­fi­ci­ent to qua­li­fy a data as per­so­nal data, which trig­gers the obli­ga­ti­ons under the GDPR (cf. Schild in: Beck­OK Daten­schutz­recht, Wolff/Brink, 33rd edi­ti­on, as of 01.08.2020, DS-GVO. Art. 4 mar­gi­nal no. 18).

The fur­ther exe­cu­ti­on on the “coll­ec­tion” of per­so­nal data is also interesting:

Pro­vi­ded that the per­son to be advi­sed dis­c­lo­ses per­so­nal data on his/her own initia­ti­ve, wit­hout being asked to do so by the staff of the com­pe­tent office, it is not a pro­ce­s­sing of per­so­nal data by the defen­dant or the com­pe­tent office, which trig­gers obli­ga­ti­ons under the GDPR. This is becau­se accor­ding to the GDPR, per­so­nal data must be pro­tec­ted during pro­ce­s­sing. Accor­ding to Art. 4 No. 2 GDPR, pro­ce­s­sing is any ope­ra­ti­on or set of ope­ra­ti­ons which is per­for­med upon per­so­nal data, whe­ther or not by auto­ma­tic means, such as coll­ec­tion or recor­ding. If the per­son to be advi­sed dis­c­lo­ses data of his or her own accord, the­se data are not coll­ec­ted by the defen­dant or the respon­si­ble office, but they grow to them. This is becau­se the coll­ec­tion requi­res an acti­ve action on the part of the coll­ec­ting agen­cy (cf. Schild in: Beck­OK Daten­schutz­recht, Wolff/Brink, 33rd edi­ti­on, sta­tus: 01.08.2020, DSGVO Art. 4 Rn. 35 f.). This so-cal­led impo­sed infor­ma­ti­on is to be pro­tec­ted by the cli­ent only when he wants to pro­cess and use it. Howe­ver, the­re are no indi­ca­ti­ons in the pre­sent case that a pro­ce­s­sing of such impo­sed infor­ma­ti­on by the cli­ent is inten­ded. Rather, the respon­dent sta­ted that the per­sons to be advi­sed usual­ly do not com­ment at all. Nor was it asser­ted on the part of the appli­cant that the respon­dent or the respon­si­ble office inten­ded to pro­cess such infor­ma­ti­on. In the opi­ni­on of the Board, the trans­mis­si­on via the tele­pho­ne line does not con­sti­tu­te pro­ce­s­sing within the mea­ning of Art. 4 No. 2 GDPR. If the respon­si­ble employee makes notes of what is said, he or she is sub­ject to the obli­ga­ti­ons under data pro­tec­tion law.but not the contractor.

Thus, not only does this “accre­ti­on” of data not give rise to a duty to inform, but data pro­tec­tion law is not appli­ca­ble at all, but the reci­pi­ent does not use this data willingly.

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